Privacy Policy

Privacy Policy

Last Updated: October 9, 2026

DiamondWay Auto Transport respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, shared, and protected when you visit diamondwayautotransport.us, contact us, or request vehicle transportation services.

1. Information We Collect

We may collect information that you voluntarily provide when requesting a quote, contacting our team, or arranging transportation.

This information may include:

  • Full name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Vehicle make, model, and year
  • Preferred shipping dates
  • Shipment instructions
  • Communications and customer inquiries

We may also collect technical information through website technologies, where implemented, including IP addresses, browser information, device type, referring pages, and website usage data.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Responding to inquiries and quote requests
  • Providing vehicle shipping estimates
  • Coordinating transportation services
  • Communicating booking information
  • Providing customer support
  • Processing authorized transactions
  • Maintaining business records
  • Improving website functionality
  • Preventing fraud and misuse
  • Complying with legal obligations

We use information only for purposes consistent with this policy and applicable law.

3. Information Sharing

We may share relevant information with service providers when reasonably necessary to fulfill transportation requests.

These parties may include transportation carriers, booking and communication providers, payment processors, hosting providers, and professional advisers.

For example, a transportation carrier may need pickup and delivery contact information to coordinate a shipment.

We do not authorize third parties to use personal information for unrelated purposes simply because they assist with a customer shipment.

Any sharing of personal information for advertising or other purposes must be accurately disclosed and comply with applicable law.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support website functionality, measure performance, or understand visitor interactions.

Where analytics or advertising technologies are implemented, additional information about those tools and available privacy choices should be provided.

You may be able to manage certain cookies through your browser settings.

Disabling cookies may affect some website functions.

5. Payment Information

If online payments are offered, payment information may be processed through authorized third-party payment providers.

The collection and handling of payment card information will depend on the payment method and provider used.

Customers should review the relevant payment provider’s privacy information where applicable.

6. Data Security

We take reasonable administrative, technical, and organizational measures appropriate to the personal information we handle.

However, no online service or electronic transmission method can be guaranteed completely secure.

Customers should avoid sending unnecessary sensitive information through general website contact forms or unencrypted email.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain records, resolve disputes, meet legal obligations, and support legitimate business needs.

Retention periods may vary depending on the type of information and applicable legal requirements.

Information is deleted, anonymized, or otherwise handled according to relevant retention obligations and operational practices.

8. Your Privacy Choices

Depending on applicable law, you may have rights to request access to certain personal information, seek correction of inaccurate information, or request deletion.

Some requests may be limited by legal, contractual, or recordkeeping obligations.

To submit a privacy inquiry, contact us using the information at the end of this policy.

We may need to verify your identity before responding to certain requests.

9. Marketing Communications

If we send promotional communications, recipients will be provided with appropriate ways to opt out where required by law.

You may also contact us directly to request that we stop sending marketing messages.

Operational communications related to an active shipment may continue where necessary.

10. Children’s Privacy

Our website and transportation services are not directed toward children under 13.

We do not knowingly seek to collect personal information directly from children under 13 through this website.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

11. Third-Party Websites

Our website may contain links to external websites or services.

DiamondWay Auto Transport is not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of any external websites they access.

12. United States Privacy Rights

Certain state privacy laws may provide eligible individuals with additional rights regarding their personal information.

Where applicable, we will respond to qualifying requests in accordance with the relevant legal requirements.

Any specific disclosures required by state privacy laws will be provided when those laws apply to our business activities.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website operations, or legal requirements.

The revised version will be posted on this page with an updated effective date.

We encourage visitors to review this policy periodically.

14. Contact Information

If you have questions about this Privacy Policy or the handling of your personal information, contact:

DiamondWay Auto Transport
9319 Linda Vista Rd, Houston, TX 77078, USA
Phone: (832) 737-1336
Email: info@diamondwayautotransport.us
Website: https://diamondwayautotransport.us